Start with the functions and product type
Write down the tasks you want the product to perform: washing, control adjustment or other features explicitly offered by the model. A complete shower toilet and an enhancement fitted to a compatible arrangement are different propositions. Avoid treating every product carrying the same range name as equivalent.
Geberit's AquaClean information distinguishes products and their installation requirements. Use the current model documentation to confirm what is included. A photograph of a wash nozzle does not establish every available function, and a bidet or ordinary quick-release toilet seat is not the same product type.
Make a services checklist before choosing
Ask the appropriate qualified installers to assess the water connection, electrical supply, connection positions and any required protection or installation provisions for the room. Provide the exact product code and its instructions. This is not a guide to adding a bathroom socket or connecting a washing function yourself.
For an existing room, show where services are known and where they are hidden. Keep unknowns on the brief until assessed. Do not assume a nearby basin pipe, an existing socket or a spare space behind the pan is automatically suitable. The manufacturer's installation guidance and the actual site conditions must be considered together.
| Brief item | Confirmation needed |
|---|---|
| Exact product | Complete WC or compatible enhancement; full code |
| Water | Required connection and site suitability |
| Power | Electrical requirements and professional assessment |
| Controls | Position, operation and included equipment |
| Maintenance | Access, cleaning and model-specific consumables |
| Existing installation | What can be retained and what remains unknown |
Ask about everyday use and care
Request a demonstration of the controls where a suitable display is available. Note whether the labels and adjustment process are understandable for the intended users. Ask how normal toilet use works, which functions are included, and what the instructions say about interruption of services.
Discuss routine cleaning, nozzle care and descaling where applicable to the chosen model. Ask what materials or consumables are specified and how they are obtained. Do not infer that the washing function removes the need for ordinary toilet cleaning or that a model is clinically suitable for a person's needs.
Bring the whole arrangement to the appointment
Review the finished seat-height comparison, room footprint and service access alongside the services brief. A technically connectable product can still be awkwardly positioned or difficult to maintain in a particular room.
Use the toilet order component matrix to confirm the exact included and separate parts. Bring the model documents and a list of unconfirmed services to the showroom. The result should be a coordinated specification for professional assessment, with no promise that a conversion will be simple or take a fixed time.
The supplier image is from the Geberit AquaClean Alba Wall Hung WC listing. Check the exact specification, included parts and available showroom examples before choosing. The illustration is not an Elegant Haven installation or proof of suitability for your room.
Sources & further reading
Prepared with AI assistance from the linked sources and Elegant Haven’s published service information. This guide helps you prepare decisions; product suitability and installation details need confirmation for your own room. It is not a record of a completed Elegant Haven installation or an expert sign-off.