Returns & product support
If you need to return a product or report a problem, contact our team with your order reference, the product details and photographs where helpful.
Before returning an item
We will explain the next steps and the return arrangements for your order. Keep the packaging and avoid installing an item if you believe it is damaged or incorrect.
Cancellation rights and any exceptions depend on the product and how your order was placed. Please read the full returns terms for details.
Your statutory rights are unaffected.