Name each outlet by the task it serves
Label the proposed outlets: overhead shower, handset, bath filler or another specified function. Then describe what you actually want to do. For example, switching from a head to a handset is different from using both at once.
Crosswater’s cited two-outlet MPRO example describes an integrated diverter for switching between outlets. That statement should not be expanded into a claim that every two-outlet product runs any combination simultaneously. Ask for the exact model’s operating information.
Use a small operating matrix
Give the supplier a blank version of this worksheet. The example tasks are preferences to confirm, not claimed capabilities of the pictured valve. Mark each as supported, unsupported or awaiting confirmation, with the relevant document.
A product can have several handles without allowing every combination you imagine. Conversely, one control may manage more than one task. A demonstration and written operating guide are more useful than counting knobs.
| Wanted task | What needs confirming | Status |
|---|---|---|
| Head only | Which control starts it? | To confirm |
| Handset only | How is it selected? | To confirm |
| Head and handset together | Is simultaneous operation supported? | To confirm |
| Change outlet while running | What is the correct sequence? | To confirm |
| Stop all water | Which control or controls are used? | To confirm |
Review what simultaneous use changes
If simultaneous operation is supported and wanted, ask the installer to assess the supply, hot-water availability and drainage for that use. Do not add catalogue flow figures from different test conditions and call the result confirmed site performance.
The drainage guide explains the questions for the waste system. The pressure-and-flow record helps separate product ratings from measurements in the home.
Keep the matrix with the order
Attach the completed matrix to the exact valve, body, trim and outlet codes. If one part is substituted, reopen the affected questions. A finish change or similar product name should not silently carry forward a previous operating assumption.
Use this sheet at the showroom appointment and keep it for the handover demonstration. For the wider parts-list process, return to the shower compatibility guide; this matrix records the specific behaviour the household expects.
The pictured supplier example is Ravine Chrome Three Handle, Three Outlet, Concealed Thermostatic Shower. Use its exact specification when comparing options; the image does not confirm stock, showroom display availability or suitability for your room.
Sources & further reading
Prepared with AI assistance from the linked sources and Elegant Haven’s published service information. This guide helps you prepare decisions; product suitability and installation details need confirmation for your own room. It is not a record of a completed Elegant Haven installation or an expert sign-off.